Reporting into Assistant Manager, Customer Service, you will provide excellent Customer service to all customers interested in all of the British Council’s activities (including English teaching, Examinations, Education UK, Library and cultural operations) in order to meet and exceed customers’ expectations and enable the British Council to meet its corporate objectives.

Details

Reference number SIN-436
Location Singapore, Napier Road
Salary Pay band 4 (from min of SGD 2,419 per month)
Duration Indefinite
Working hours Standard
Annual leave Standard
Closing date Monday 17 June 2019

Role overview

British Council Singapore is looking for Customer Service, Executive to join their expanding team.  

Reporting into Assistant Manager, Customer Service, you will provide excellent Customer service to all customers interested in all of the British Council’s activities (including English teaching, Examinations, Education UK, Library and cultural operations) in order to meet and exceed customers’ expectations and enable the British Council to meet its corporate objectives.  

You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills. 

To be qualified, you will have Diploma/Degree in any discipline with excellent written and oral communication skills in English. You will have at least 2 years’ experience working in a customer service role, preferably in the service industry. You will have experience of managing staff and motivating individuals/team to deliver high quality services. You will have excellent customer care skills across multiple channels.

How to apply

https://tinyurl.com/SIN-436e