Fine-tuning: Writing Skills for Managers

This practical and insightful workshop, delivered in partnership with Roffey Park, provides you with a deeper understanding of the nature of resilience and its vital role in your successful navigation of the changes and challenges of work.

Each participant will receive a personal RCI (Resilience Capability Index) report with practical pointers to strengthening resilience. Additionally, you will gain a better understanding of team resilience, and your role in growing and sustaining it.

Who should attend?

New and experienced managers, supervisors and team leaders.


  • Understand what resilience is, and its vital role in our effectiveness at work
  • Have a range of choices to grow and sustain your personal resilience
  • Know practical steps to enable your team to maintain its resilience through periods of change

Course outline

Why Resilience? 

  • The need for resilience at work
  • The demands of change and complexity

Understanding Resilience 

  • Exploring the five dimensions
  • Resilience as a process not an attribute
  • Your personal Resilience Capability Profile (Roffey Park)

Resilience building choices 

  • Reframing perspective
  • Strengthening EQ
  • Pursuing purpose and applying strengths
  • Breadth and depth of relationships
  • Physical energy

Team Resilience 

  • What makes a team a team?
  • Four enablers of team resilience:

        - Learning orientation
        - Positive relationships
        - Sense of purpose
        - Team processes

Course information

Public Training Dates 2018  
January 17 February 7 March 14 April 9
June 27 August 29 October 17 December 11

Length: 1 day

Venue: Professional Development Centre, Toa Payoh

Maximum group size: 16

Course Fees : $706.20 (including GST)