Working with EQ

Emotional Intelligence (EQ) is about being smarter with feelings. It is a critical skill for success in today’s workplace.

In this workshop you will learn more about EQ and how emotions affect your behaviour. You will also explore techniques to gain greater choice over how you respond to challenges at work. Each course participant will receive a personal EQ report from Six Seconds® giving an in-depth analysis of your strengths and areas for development.

Who should attend?

Anyone who wants to build stronger relationships and deliver better outcomes at work.


  • Understand and be able to develop the core EQ competencies
  • Better recognise how pressure affects you, and know some techniques to manage in challenging situations
  • Build better relationships and deliver better outcomes in the workplace

Course Outline

Introduction and overview

  • What is emotional intelligence?
  • EQ vs IQ
  • How EQ can help you at work

The core competencies of eq 

  • A model for EQ in action
  • The 8 competencies of EQ
  • Exploring your personal profile

Know yourself

  • Enhance emotional literacy
  • Exploring Plutchik’s wheel
  • Recognising your patterns and ‘triggers'


  • Apply consequential thinking
  • Navigate emotions
  • The six second pause
  • Exercise optimism

Give Yourself

  • Increase empathy
  • Pursue noble goals
  • Your mission statement and EQ action plan

Course Information

Public Training Dates 2019  
April 1-2 June 17-18 July 25-26
September 19-20 October 17-18 November 18-19
December 12-13    

Length: 2 days

Venue: Professional Development Centre, Toa Payoh

Course Fees: $1,229.43 (including GST)