Do your minutes take hours? This workshop will help you to become a more effective and confident note-taker and minute-writer. 

As well as discussions and games, you will watch videos of meetings and take real minutes. There will be a role-play meeting and you will receive feedback from your trainer on what you need to do to improve your minute-writing.

This workshop is for you if…

You need to write minutes or take notes in meetings or discussions.


After taking this workshop you should be able to:

  • feel more confident during meetings and take better notes
  • report discussions and actions using appropriate language
  • write minutes that are accurate, brief, clear and diplomatic

Workshop Outline

Minute-taking fundamentals

  • Types of meetings
  • Key competencies for minute-takers
  • Common problems for minute-takers and solutions

Preparing for minute-taking

  • Rights and obligations of the minute-taker
  • Note-taking skills and formats
  • Being assertive - getting the information you need
  • Three styles of minutes

The Language of minutes

  • Reported speech and back-shifting
  • Using reporting verbs
  • Choosing the right preposition


  • Reporting outcomes
  • Being diplomatic
  • Analysing and correcting minutes

Just do it!

  • Role playing a meeting
  • Writing and reviewing your minutes
  • Applying your new skills

Course Information

Public Training Dates 2020
February 3-4 March 26-27 May 21-22
June 29-30 July 20-21 September 21-22
October 22-23 November 9-10 December 17-18

Length: 2 days

Venue: Professional Development Centre, Toa Payoh

Course Fees: S$954.44 (including GST)