This workshop is SkillsFuture credit approved and can be delivered face-to-face or online. 


Do your minutes take hours? This workshop will help you to become a more effective and confident note-taker and minute-writer. 

As well as discussions and games, you will watch videos of meetings and take real minutes. There will be a role-play meeting and you will receive feedback from your trainer on what you need to do to improve your minute-writing.

This workshop is for you if…

You need to write minutes or take notes in meetings or discussions.


After taking this workshop you should be able to:

  • feel more confident during meetings and take better notes
  • report discussions and actions using appropriate language
  • write minutes that are accurate, brief, clear and diplomatic.

Workshop Outline

Minute-taking fundamentals

  • Types of meetings
  • Key competencies for minute-takers
  • Common problems for minute-takers and solutions

Preparing for minute-taking

  • Rights and obligations of the minute-taker
  • Note-taking skills and formats
  • Being assertive - getting the information you need
  • Three styles of minutes

The Language of minutes

  • Reported speech and back-shifting
  • Using reporting verbs
  • Choosing the right preposition


  • Reporting outcomes
  • Being diplomatic
  • Analysing and correcting minutes

Just do it!

  • Role playing a meeting
  • Writing and reviewing your minutes
  • Applying your new skills

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Face-to-face workshop schedule

Face-to-face Public Training Dates 2020/2021
29-30 June 20-21 July 21-22 September
22-23 October 9-10 November 17-18 December
1-2 March    

Online Workshop

Minutes of Meetings (Online)
18, 19, 20 and 21 September 

*Two sessions per day at 9.00-10.30 and 11.00-12.30