Minutes of Meetings

Do your minutes take you hours? This workshop will help you to become a more effective and confident note-taker and minute-writer.

As well as discussions and games, you will watch videos of meetings and take real minutes. There will be a role-play meeting and you will receive feedback from your trainer on what you need to do to improve your minute-writing.

Who should attend?

Anyone who needs to write minutes or take notes in meetings or discussions.


  • feel more confident during meetings and take better notes
  • report discussions and actions using correct grammar and tone
  • write minutes that are accurate, brief, clear and diplomatic

Course Outline

Introduction and overview

  • Why keep records?
  • Key competencies for minute-takers
  • Minutes – what and why?
  • Common problems for minutetakers and solutions


  • Rights and obligations of the minute-taker
  • Note-taking skills and formats
  • Being assertive - getting the information you need
  • Three styles of minutes

The Language of minutes

  • Reported speech and back-shifting
  • Using reporting verbs
  • Choosing the right preposition


  • Reporting outcomes
  • Being diplomatic
  • Analysing and correcting minutes

Just do it!

  • Role playing a meeting
  • Writing up your minutes
  • Reviewing your minutes

Course Information

Public Training Dates 2019  
January 30-31 February 25-26 March 28-29
June 3-4 July 1-2 August 1-2
September 12-13 October 14-15 November 21-22

Length: 2 days

Venue: Professional Development Centre, Toa Payoh

Course Fees: S$954.44 (including GST)