About

Connect with your clients and colleagues by communicating with them more effectively in the workplace with these short courses at our Marsiling centre and Toa Payoh Centre.

Where is this course taught?

Delivery

Our team of highly qualified and experienced teachers are dedicated to supporting you throughout your learning journey and helping you to achieve the results you desire through guidance and feedback which is specific to you and your goals. 

Our courses can be delivered:

PART-TIME

  • study in a class size of maximum 16 students
  • we believe in keeping our classes small to maximise teacher-student interaction 
  • available at our Marsiling Centre and Toa Payoh Centre.

ONE-TO-ONE

  • high quality, extremely flexible and fully customised
  • exclusive one-to-one tuition, where you get to interact with your teacher more at your own pace and time
  • available at any of our five centres, at your workplace or residence in Singapore.

PRIVATE GROUP

  • high quality, extremely flexible and fully customised
  • private closed group tuition available for any number of students
  • available at any of our five centres, at your workplace or residence in Singapore.

Calendar and pricing

These courses are available at our Marsiling Centre and Toa Payoh Centre.

Term 4: September - November 2019

Effective Communication at Work (Skillsfuture credit)

Location Course Day Time Date Fees Fees payable (after SkillsFuture credit)
Marsiling Effective Communication at Work Sun 09.00 - 13.00 22 Sep - 13 Oct S$616.00 S$116.00

 

 

Say It Clearly

Location Day Time Date Fees
Toa Payoh Wed 19.30 - 21.30 18 Sep - 13 Nov S$693.00
Marsiling Sun 09.00 - 13.00 20 Oct - 17 Nov* S$616.00

*No class on 27 October 2019 as it is a public holiday

Term 3: July - September 2019

Say It Clearly

Location Day Time Date Fees
Toa Payoh Wed 19.30 - 21.30 03 Jul - 04 Sep S$770.00

Effective Communication at Work (Skillsfuture credit)

Location Course Day Time Date Fees Fees payable (after SkillsFuture credit)
Marsiling Effective Communication at Work Sun 09.00 - 13.00 4 Jul - 28 Jul S$616.00 S$116.00

Learning outcomes

Business English: Better emails

Is your inbox overflowing? Are you still waiting for important information that you asked for last week? This course will help you to develop the quality and effectiveness of your emails so that you can achieve your goals at work.

BY THE END OF THE MODULE, YOU WILL BE ABLE TO:

  • Adapt emails and letters for different audiences and situations
  • Plan and organise writing effectively
  • Write and edit work to make it clear and concise 

Business English: Say it clearly

This short 20-hour pronunciation course is for students who wish to improve their ability to speak English more effectively, with clearer pronunciation and greater fluency.

BY THE END OF THE MODULE, YOU WILL BE ABLE TO:

  • Articulate English sounds and words correctly
  • Identify the differences between similar sounds
  • Understand word stress and its importance for clear communication
  • Understand and use sentence stress to convey meaning more clearly
  • Understand the features of connected speech 
  • Vary your intonation to communicate meaning precisely

Business English: Grammar foundations

This short 20-hour grammar foundation course is for students who wish to improve their accuracy when writing business communications and participating in business conversations.

BY THE END OF THE MODULE, YOU WILL BE ABLE TO:

  • identify which tense should be used for a specific function.
  • identify common grammatical errors related to business communication.
  • draft emails and other types of business communication.
  • make enquiries in a less direct manner.
  • give and respond to feedback

Effective communication at work (SkillsFuture credit)

This is a foundation level course, mainly aimed at Singaporean and Malaysian employees working in an office, or in a customer-fronted workplace in which clear communication is necessary. This course is ideal for customer service advisors, receptionists, technicians, retail/sales executives, helpdesk personnel, etc. who struggle to make themselves understood at work because of local dialect, or wish to improve their ability to code-switch between Singlish and English.

COURSE CONTENTS:

  • 50 most common differences between Singlish and English patterns with a focus on raising awareness of differences, increasing accuracy and expanding language range
  • Each unit integrates grammar, writing, pronunciation, speaking, listening practice
  • No coursebook – but handouts for each lesson, with homework self-check task, written by British Council experts with accumulated 40 years of experience in Singapore, teaching business skills to Singaporeans and Malaysians.

BY THE END OF THE COURSE YOU WILL BE ABLE TO excel in: 

  • Dealing with Customers
  • Emails
  • Presenting a product or service
  • Reporting problems: when things go wrong
  • Meetings
  • Dealing with colleagues
  • Telephoning
  • Writing clear emails
  • Participating effectively in meetings
  • Jobhunting: presenting yourself in professional situations.

After completion, you may progress to BEST: Business English Skills Training