Bitesize Programme

In our hectic work environment the demands for flexibility and being available 24/7 are only increasing. We all want to learn new skills, but it can be hard to find time for a two-day, or even a one-day training course. The Professional Development Centre’s Bitesize Programme has been designed to solve this problem, and enables learning in simple and effective 90 minute chunks. 

We have chosen five of our most popular Bitesize units and are launching them as public ‘lunchtime learning’ workshops.  They will provide you with skills, techniques, tips and strategies which will be beneficial at work now and in the future. This is all during a 90 minute lunchtime session that you can attend during your normal working day. 

Length: 90 mins (12.30 p.m. to 2.00 p.m.)

Venue: Professional Development Centre, Toa Payoh

Course Fees: $107 (including GST)

Lunch will be provided

Learn more about the units below and register online to secure a place.

The Well You - EQ – Knowing yourself

This session will give you a clearer understanding of your own emotions at work and how these can affect your relationships with colleagues. You will learn how EQ is different from IQ and how to identify and name the emotions that you experience on a typical working day. Becoming more aware of what you’re feeling should lead to increased effectiveness in your role, better relationships with those around you and greater professional success.

After taking this unit, you should be able to:

  • define EQ and its relationship to IQ
  • explain why emotional intelligence is important in the modern workplace
  • identify key emotions in yourself and others

Dates: Jan 26, Jul 27

Click here to register online.

The Well You - Mindfulness

This highly practical session will allow you to gain some ‘headspace’, which should be beneficial to your mental and physical well-being. Mindfulness is a type of meditation, which focuses on achieving a relaxed and non-judgemental awareness of your thoughts. Being more mindful will allow you to engage and connect with the present moment, calmly acknowledging your feelings and thoughts and becoming more aware of them.

After taking this unit, you should be able to:

  • say what mindfulness is and how it could help you at work
  • name some techniques to help increase awareness
  • use these techniques to achieve some ‘headspace’

Dates: Feb 23, Aug 31

Click here to register online.

The Communicator - The art of asking questions

This session will help you to choose the right questions for a range of situations at work, including coaching and attending meetings. You will explore the six question types and see how these fit into the question ‘funnel’. You will also learn the ‘golden rules’ of asking questions and take part in two practical activities to practice and sharpen your questioning skills.

After taking this unit, you should be able to:

  • recognise the six main types of questions
  • explain the funnel approach to questioning
  • use questions more effectively at work

Dates: Mar 29, Sep 28

Click here to register online.

Working with Change - Having difficult conversations

This session will help you to become more effective when having difficult conversations at work. You will discuss why we need to have difficult conversations in the first place and the outcomes you want to achieve. You will also explore several areas to improve your effectiveness, including preparation, messaging, active listening and empathy. At the end of the session there are a variety of scenarios for you to put these new skills into practice. 

After taking this unit, you should be able to:

  • state the goals of your conversations and the outcomes you want to achieve
  • identify your key message and how to deliver it without being affected by the reactions of your listeners
  • handle difficult conversations more confidently 

Dates: Apr 27, Oct 26

Click here to register online.

The Best of You - Assertiveness

This session will show you how being more assertive can benefit you and your team. You will explore the differences between assertiveness, aggression and passivity and practice three communication techniques to increase assertiveness at work. This should lead to increased confidence and self-esteem and fewer conflicts with the people you work with. You should also feel more in control of your life and have a better chance of getting what you want.

After taking this unit, you should be able to:

  • say what assertive behaviour actually is
  • identify three assertive communication techniques
  • apply one of these techniques to a work-related situation

Dates: May 25, Nov 30

Click here to register online.

The Teamster - The multi-generational team

This session will help you to work more effectively with colleagues from different generations. You will learn more about the different generations in your team and the challenges this creates. You will also explore ways to bridge the gaps between generations and come up with a set of guidelines about how your colleagues can best communicate with you. This should lead to increased empathy, understanding and respect for your multi-generational colleagues.

After taking this unit, you should be able to:

  • define the terms ‘generation’ and ‘generation gap’
  • state which generation you belong to and describe yourpreferences
  • better relate to colleagues from different generations

Dates: Jun 29, Dec 14

Click here to register online.