This essential one-day workshop focuses on developing your skills and knowledge around the interview process. As well as being introduced to an effective interviewing framework you will also learn tips and techniques about how to recruit using a competency-based approach. This will ensure that you always choose the best candidate for the job!

Who should attend?

Anyone who has to conduct interviews as part of their job.


  • Manage the recruitment process more effectively
  • Interview candidates with confidence
  • Get the right person for the job

Course Outline


  • Preparing yourself for the role
  • What skills you need to be an interviewer

Preparing for the Interview

  • The interviewing panel
  • Your responsibilities before the interview
  • Your responsibilities during the interview process

The Interview

  • Using the S.T.A.R. approach in competency based interviews
  • Building rapport with the candidate
  • Asking the right questions
  • Being fair and transparent

Communicating effectively

  • Body language 
  • Effective communication using the 3 Vs
  • Active listening 

After the Interview

  • Making the right decision

Course information

Public Training Dates 2018
March 6 September 7

Length: 1 day

Maximum group size: 16

Course Fees: $636.65 (including GST)