We have re-opened our doors to help you get back on your IELTS journey. Your health and safety will always be our top priority and we have introduced numerous special measures to ensure you will be comfortable and safe in our testing environment.

  • Computer-delivered IELTS will resume on Monday 22 June 2020
  • Paper-based IELTS will resume on Saturday 27 June 2020
  • UKVI Computer-delivered IELTS will resume on Saturday 27 June 2020
  • UKVI Paper-based IELTS will resume on Saturday 4 July 2020

For more information, please call our office mainline or contact our customer service representatives at +65 6807 1599 during office hours.

Health and safety measures on test days

Pre-test checks:

  • you should arrive for your test no later than your scheduled time so that we can complete our pre-test checks and start the test on time 
  • you must bring and use a face mask for your test
  • we will be conducting temperature screening at the entrance to the test venue
  • you must complete a SafeEntry digital check-in process to confirm that: 
  1. you are not under a quarantine, self-quarantine, stay-at-home or similar order as specified by the local authorities
  2. you don’t have a fever, persistent cough, difficulty breathing or other flu-like symptoms.

If you are under-18 we recommend that you are accompanied by an adult until the pre-test checks have been completed. If you are excluded from your test you will then be able to leave the test venue immediately.

Test day measures:

  • the test venue and any equipment used will be thoroughly cleaned before the test
  • you should use the hand sanitiser provided and wash your hands regularly
  • you must keep a one/two metre distance from other test takers and staff at all times
  • you must bring and use a face mask during the test. You may need to remove this for identification or other purposes. Staff and examiners will also wear a face mask 
  • you will be asked to take any stationery you use away with you (excluding any notes or workings sheets)
  • you can take the following inside the test room with you:
  1. a face mask
  2. protective gloves
  3. water in a transparent bottle
  4. hand sanitiser in a transparent bottle

After your test:

If you are diagnosed with Covid-19 in the 14-day period after your test, please inform our Customer Service team at SGExamTeam@britishcouncil.org.sg. This will enable us to fulfil the relevant notification or tracing requirements.

IELTS test date transfer policy

Special test date transfer policy (until further notice)

Test takers can now request to re-schedule their test date free-of-charge by up to six months, with a minimum of 3 days’ notice.

Please complete a test date rescheduling form and e-mail it to sgexamteam@britishcouncil.org.sg. We will send a confirmation within five working days.

Cambridge International and Pearson Edexcel examinations updates

Pearson Edexcel – Oct/Nov 2020 examinations:

  • Registration will open soon.

Cambridge Assessment International Education – Oct/Nov 2020 examinations:

  • Registration is open.

For more details, please visit here.

Professional and other exams updates

The list below shows the status of our professional and other exams. Where exams are still running, test takers should read the special measures (see the expandable section below) and be fully prepared to comply.

Please do not attend your test if:  

  • you are under a quarantine, self-quarantine, stay-at-home or medical surveillance order, as specified by the Singapore government
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms

Re-scheduling and refunds

If your exam is cancelled or you are unable to attend your exam, please contact your exam board and university directly, so that they can manage any refunds or re-scheduling with you.

Exam board / type Scheduled dates Current status Status update expected
ACCA Jun 2020 Cancelled Click for update from the exam board
ACT Apr 2020 Cancelled Click for update from the exam board
Heriot Watt Jun 2020 Cancelled TBA
ICAEW  Jun 2020 Cancelled Click for update from the exam board
ICAEW  Jul 2020 Postponed Click for update from the exam board
IFoA (Institute & Faculty of Actuaries)  Apr 2020 Cancelled TBA
MRCP/MRCS Mar/Apr 2020 Cancelled Click for update from the exam board
NEBOSH June/July 2020 Tentative TBA
Pearson LCCI  Apr 2020 Cancelled Click for update from the exam board
Sixth Term Examination Paper (STEP)  Jun 2020 Tentative Click for update from the exam board

For general information on Covid-19 in respect to studying in the UK and UK qualifications please see: https://study-uk.britishcouncil.org/moving-uk/coronavirus 

For more information or assistance, please contact our customer services team at sgexamteam@britishcouncil.org.sg. Note that due to a high volume of enquiries, we may take several days to reply.