Essential Coaching Skills

Coaching skills are an essential part of any manager’s toolkit. They help to develop relationships with your team, promote an action-based approach to dealing with challenges and encourage reflection and growth.

This is a hands-on workshop which uses case studies, discussions and interactive tasks to help you develop your coaching skills. You will also role play two coaching conversations and receive feedback on your performance.

This workshop is for you if …

You line manage others and would like to know more about the basics of coaching and how it can work for you.

Outcomes

After taking this workshop, you should be better able to:

say what coaching is and how you could use it in your work context
use a framework to structure your coaching conversations
use key coaching skills such as questioning and active listening with greater confidence.

Workshop outline

Coaching fundamentals

What is coaching, and why coach?
The qualities of an effective coach
Why should anyone be coached by me?

Structuring coaching conversations

Understanding the GROW model
Highlighting strengths and areas for development
Goal setting

Building rapport
Learning to listen
Asking better questions

Understanding your coachee

Understanding your coachee’s world
Creating the conditions for growth
Acknowledging emotions and gathering feedback

Developing your coaching skills

Building coaching presence
Developing empathic listening
Strategies for overcoming problems

Coaching applications

Day to day conversations
Formal coaching sessions
Using coaching to give feedback

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online.

Full-day workshop schedule

Face-to-face Public training dates 2022/2023
8-9 December 2022	23-24 March 2023

Face-to-face Public training dates 2023/2024
5-6 June	7-8 December 2023	21-22 March 2024

Length: 14 hours
Workshop fee: S$892.00 (subject to prevailing GST)
Venue: Toa Payoh Centre