The health and safety of our participants, trainers and staff is our highest priority. Learn more about the British Council in Singapore's response to the government’s announcement on Covid-19 guidelines.

 

Emotional Intelligence (EQ), otherwise known as Emotional Quotient or EQ, is the ability to identify and manage our emotions, as well as those of others. It is sometimes said that IQ gets you the job, but EQ is how you keep it!

This thought-provoking course develops your EQ skills through in-depth analysis, tools and techniques which will help you regulate your emotions, optimise stress and strengthen empathy. Through more developed EQ, you will enhance your productivity, teamwork and change management skills.

This workshop is for you if …

You would like to use emotional intelligence to be more effective in your current role.

Outcomes

After taking this workshop you should be able to:

  • optimise your EQ for your personal development and to contribute to best practice in your workplace
  • adopt an optimistic and resilient mindset to better handle challenging situations
  • maintain positive and supportive working relationships with a diverse range of stakeholders

Workshop outline

Essential EQ practices in the workplace

  • Evaluating EQ practices in your workplace
  • Setting personal goals

EQ and emotional regulation

  • Identifying your emotional states in the workplace
  • Influencing the emotional state

EQ and stress optimisation

  • Responding proactively to stress
  • Taking care of your well-being

EQ and empathic behaviours 

  • The motivators and barriers of empathic behaviour
  • Strengthening your empathy and compassion to others 

EQ and teamwork

  • Building team EQ
  • Motivating yourself and othersStrengthening your empathy and compassion to others 

EQ and change

  • Understanding your reactions to change 
  • Building an acceptance mindset

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online. 

Full-day workshop schedule

Face-to-face Public training dates 2021/2022
24-25 February 2022     
Face-to-face Public training dates 2022/2023
12-13 May 21-22 July 4-5 August
3-4 November 5-6 December 2022 20-21 February 2023
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