This workshop can be delivered face-to-face or online. 

Do you already have a good grasp of the fundamentals of business writing? Are you ready to simplify complex ideas without complicating them? Are you ready to take your skills to the next level? 

Advanced business writing develops skills in personalising your writing to your audience in more complex and challenging areas. Covering a range of document types, you will discover how to build lasting relationships, get others to do things and handle difficult messages.  

Your trainer will guide you through a variety of fun and informative learning activities to help you apply the key concepts and techniques of the course to case studies relevant to your workplace.  

This workshop is for you if ...

You have taken our Business Writing Essentials workshop or you’re an experienced writer. 


After taking this workshop you should be able to:

  • adapt your personal writing style to connect better with internal and external stakeholders 
  • influence others to engage with you and take action 
  • write diplomatically in a range of challenging situations.   

Workshop outline

Advanced business writing essentials 

  • Review of writing fundamentals  
  • Understanding sources of miscommunication 
  • Evaluating your current communication challenges 

Written communication styles  

  • Using audience and stakeholder analysis to identify reader types 
  • Discovering your personal writing style  
  • Adapting your writing style to different reader types  

Building lasting relationships in writing  

  • Quickly building rapport in writing  
  • Demonstrating EQ in writing 
  • Maintaining the relationship: Avoiding damaging behaviour  

Using narrative writing to engage your readers 

  • Engaging the readers’ curiosity  
  • Selecting a narrative structure 
  • Using rhetorical devices  

Asserting your point diplomatically in writing

  • Finding common ground 
  • Using the 'yes..and' approach 
  • Influencing others 

Simplifying complex ideas in writing 

  • Identifying the message your reader needs 
  • Selecting the best approach for your audience   
  • Summarising the core messages  

Writing across different communication forms 

  • Understanding reader expectations 
  • Adapting your message 
  • Presenting your message 

Advanced business writing mini clinic  

  • Editing and reviewing case studies
  • Evaluating your performance 
  • Setting writing goals

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2021/2022
1-2 February 26-27 April 29-30 July
25-26 October 27-28 January