This workshop is SkillsFuture Credit-eligible and can be delivered face-to-face or online. 


Do your minutes take hours? This workshop will help you to become a more effective and confident note-taker and minute-writer. 

As well as discussions and games, you will watch videos of meetings and take real minutes. There will be a role-play meeting and you will receive feedback from your trainer on what you need to do to improve your minute-writing.

This workshop is for you if …

You need to write minutes or take notes in meetings or discussions.


After taking this workshop you should be able to:

  • Follow the three-step minutes of meetings process
  • Write different types of minutes for different meetings
  • Clearly report the key points of discussion and actions using correct grammar and tone.

Workshop outline

Minute writing fundamentals

  • The feature of effective minutes
  • The skills of a minute-taker
  • The minute-taking process

Preparing for minute-taking

  • Types of minutes
  • Different types of minutes for different situations
  • Preparing for success

Taking notes in meetings

  • Note-taking techniques
  • Matching the technique to the type of minutes
  • Note-taking practice

Minute skills for minute-writers

  • Asking good questions during a meeting
  • Paraphrasing to check understanding during a meeting
  • Checking content during a meeting

Writing minutes

  • Selecting accurate and objective information
  • Writing brief and clear paragraphs
  • Formal and informal language of minutes

Using reported speech in minutes

  • To use or not to use reported speech?
  • How to write reported speech
  • Common errors in reported speech

Minute-writing in challenging situations

  • Taking notes in difficult meetings
  • Writing sensitive information in minutes
  • Minute-writing practice forming the minutes

Minute-writing mini-clinic

  • Editing and reviewing minutes
  • Writing minutes from notes
  • Assess your minute-taking skills

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2021/2022
1-2 March 20-21 May 24-25 June
9-10 September 4-5 October 8-9 November
2-3 December  21-22 February 2022  3-4 March