This workshop can be delivered face-to-face or online. 

 

A well-written Standard Operating Procedure (SOP) ensures a quality and consistent result for your end-users. This highly-practical workshop takes you through the POWER writing process for developing effective SOPs. 

You will use a work-based case study to write an SOP and then receive peer and trainer feedback on your text.

This workshop is for you if …

You need to write guidelines or instructions for the completion of routine tasks.

Outcomes

After taking this workshop you should be able to:

  • provide clear information to help users perform a job properly
  • generate buy-in from peers and management for your procedures
  • facilitate consistency in the quality and integrity of an end result. 

Workshop outline

SOP fundamentals

  • Thee purpose and benefits of SOPs
  • SOP writers and their responsibilities
  • An SOP writing process
  • ‘Backwards by design’ technique

Planning your SOP

  • Content and formatting
  • Gathering data
  • Deciding on the level of detail
  • Understanding your target audience

Organising your SOP

  • Task orientation
  • Narrative vs step procedure
  • Appendices, cover page and headers

Writing your SOP

  • Using plain English
  • Being clear and concise
  • Conditional statements
  • Logic tables
  • Warnings, cautions and notes

Editing your SOP

  • Using visual aids
  • Creating flow charts
  • Formatting and layout
  • Checking your grammar

Reviewing your SOP

  • Revising your document
  • Testing and maintaining

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online. 

Full-day workshop schedule

Face-to-face Public training dates 2021/2022
25-26 February 8-9 July 2-3 September
11-12 November 10-11 March 2022  
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