Over 2 million people took exams with the British Council last year. We offer a wide range of exams, from English tests to school and business qualifications, in more than 90 countries worldwide. We connect people worldwide with learning opportunities and creative ideas from academia and the business world.
A Dedicated Exams Customer Service
We have a dedicated Exams Customer Services team in operation at our Napier Road centre to serve you better. For exams-related enquiries, in-person registration and exam certificate collection, our operating hours are as follows:
||Service Peak Hours|
|Monday - Friday||10.00 - 18.00||12.00 - 14.00 (Mon, Tue, Fri)|
|Saturday||08.30 - 16.30||11.00 - 15.00|
Sundays & Public Holidays
Please note that the British Council Napier Road office and the Exams Customer Service counter will be closed on 20 - 30 December 2019 for Christmas holidays. Our usual operating hours will resume on Monday, 30 December 2019.
Customers may experience longer waiting times during our service peak hours. Alternatively, email us at firstname.lastname@example.org for all your exams-related enquiries.