Every year, two million people from 90 countries sit international exams through the British Council. Our globally recognised qualifications help students to attend the best universities, find amazing career opportunities and set themselves up for a more rewarding life.

Trusted by teachers, governments, employers and students, the British Council offers support and advice – and ensures the integrity of the exams system at every stage.

A Dedicated Exams Customer Service

We have a dedicated Exams Customer Services team in operation at our Napier Road centre to serve you better. For exams-related enquiries, in-person registration and exam certificate collection, our operating hours are as follows:

Day Operating Hours
Service Peak Hours
Monday - Friday 10.00 - 18.30 12.00 - 14.00 (Mon, Tue, Fri)
Saturday 08.30 - 16.00 11.00 - 15.00

Sundays & Public Holidays

18-24 Dec 2017 (Scheduled Centre Closure)

25-26 Dec 2017 (Christmas Day)

                             Closed

                             Closed

                             Closed

Our office will be closed from 18 to 26 December 2017. Business will resume as usual on 27 December 2017, Wednesday.

Customers may experience longer waiting times during our service peak hours. Alternatively, email us at sgexamteam@britishcouncil.org.sg for all your exams-related enquiries.

Important information