Interpersonal Communication Skills

The health and safety of our participants, trainers and staff is our highest priority. Learn more about the British Council in Singapore's response to the government’s announcement on Covid-19 guidelines.

 
In today’s fast-paced and constantly changing workplaces effective communication skills are more important than ever before.

Each of our highly interactive workshops gives you the chance to hone your communication skills in a supportive and motivating learning environment. The strategies that you learn will set you up for success in both face-to-face and online interactions at work.

Choose a workshop

Classroom

Conflict Handling Skills (SkillsFuture Credit-eligible)

Description
This workshop helps you to handle difficult interactions at work in a more assertive, confident and constructive manner.
Location
Toa Payoh Centre
Price
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Effective Meeting Skills

Description
This workshop helps you to participate more effectively in a range of common meetings in your workplace.
Location
Toa Payoh Centre
Price
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Intercultural Communication Skills

Description
This interactive workshop asks you to reflect on how culture has influenced your preferences and behaviour in multicultural and multilingual situations at work.
Location
Toa Payoh Centre
Price
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Interpersonal Communication Skills (SkillsFuture Credit-eligible)

Description
This highly interactive workshop helps you to develop the skills you need to communicate successfully in the modern business environment.
Location
Toa Payoh Centre
Price
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Negotiation Skills (SkillsFuture Credit-eligible)

Description
We negotiate all the time. This workshop shows you how to negotiate in a way that builds relationships and leaves both sides happy with the final result.
Location
Toa Payoh Centre
Price
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Networking and Relationship Building

Description
This workshop gives you tips and techniques to network with anyone, anywhere and at any time! 
Location
Toa Payoh Centre
Price
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Positive Influencing Skills (SkillsFuture Credit-eligible)

Description
This valuable workshop shows you how to sell your ideas, win resources and get others to take action.
Location
Toa Payoh Centre
Price
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Presentation Skills 1 (SkillsFuture Credit-eligible)

Description
This highly practical workshop develops your skills in planning, structuring and delivering successful presentations for everyday work situations.
Location
Toa Payoh Centre
Price
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Presentation Skills 2

Description
Are you an experienced presenter? Take your skills to the next level and learn how to deliver engaging presentations even in challenging situations.
Location
Toa Payoh Centre
Price
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Problem-solving and Decision-making Skills

Description
The ability to identify, analyse and solve problems is a key workplace skill. This workshop helps you solve problems more effectively and make better decisions.
Location
Toa Payoh Centre
Price
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Public Speaking Skills

Description
This insightful workshop develops your confidence and skills so that you can give speeches in a range of public speaking situations.
Location
Toa Payoh Centre
Price
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Say it Clearly!

Description
This enlightening workshop improves your articulation, tone, pace and pausing by highlighting problem areas for Singaporean speakers of English.
Location
Toa Payoh Centre
Price
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Stakeholder Engagement

Description
Engaging the right people at the right time and the right way is critical to the success of any project. Learn how to better connect with stakeholders with this course.
Location
Toa Payoh Centre
Price
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Strategic Business Storytelling

Description
This workshop shows you how to prepare and structure your story so that you communicate your message clearly and with confidence.
Location
Toa Payoh Centre
Price
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The Assertive You

Description
Do you want to be more assertive in challenging situations? Assertiveness is about feeling confident, building rapport and working to achieve win-win solutions.
Location
Toa Payoh Centre
Price
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Time and Stress Management

Description
Do you sometimes feel overwhelmed at work and don’t know where to begin? In this workshop you will learn strategies to manage your tasks, yourself and others.
Location
Toa Payoh Centre
Price
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Train the Trainer: Essential Skills (SkillsFuture Credit-eligible)

Description
This extremely practical workshop provides trainers, managers, supervisors and HR staff with techniques to engage their learners.
Location
Toa Payoh Centre
Price
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Working with Emotional Quotient (EQ)

Description
Emotional Intelligence (EQ) is the ability to identify and manage our emotions, as well as those of others. Learn about EQ and its benefits in the workplace.
Location
Toa Payoh Centre
Price
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