Say It Clearly!

As part of the safe distancing measures, class layout has been adjusted to adhere to government regulations.

 
In today’s fast-paced and constantly changing workplaces effective communication skills are more important than ever before.

Each of our highly interactive workshops gives you the chance to hone your communication skills in a supportive and motivating learning environment. The strategies that you learn will set you up for success in both face-to-face and online interactions at work.

Choose a workshop

Classroom

Customer Service Skills - previously known as Delivering Service Excellence

Description
Would you like to develop your professional skills in customer handling and designing customer operations so that your customers are satisfied and keep coming back?
Location
Toa Payoh Centre
Price
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Effective Negotiation Skills (SkillsFuture Credit-eligible)

Description
We negotiate all the time. This workshop shows you how to negotiate in a way that builds relationships and leaves both sides happy with the final result.
Location
Toa Payoh Centre
Price
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Effective Public Speaking

Description
This insightful workshop develops your confidence and skills so that you can give speeches in a range of public speaking situations.
Location
Toa Payoh Centre
Price
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Handling Conflict at Work (SkillsFuture Credit-eligible) - previously known as Having Difficult Colleagues and Customers

Description
This workshop helps you to handle difficult interactions at work in a more assertive, confident and constructive manner.
Location
Toa Payoh Centre
Price
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Interpersonal Communication Skills (SkillsFuture Credit-eligible)

Description
This highly interactive workshop helps you to develop the skills you need to communicate successfully in the modern business environment.
Location
Toa Payoh Centre
Price
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Networking and Relationship Building

Description
This workshop gives you tips and techniques to network with anyone, anywhere and at any time! 
Location
Toa Payoh Centre
Price
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Positive Influencing Skills (SkillsFuture Credit-eligible)

Description
This valuable workshop shows you how to sell your ideas, win resources and get others to take action.
Location
Toa Payoh Centre
Price
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Presentation Skills 1 (SkillsFuture Credit-eligible) - previously known as Success with Presentations

Description
This highly practical workshop develops your skills in planning, structuring and delivering successful presentations for everyday work situations.
Location
Toa Payoh Centre
Price
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Presentation Skills 2 - previously known as Advanced Presentation Skills

Description
Are you an experienced presenter? Take your skills to the next level and learn how to deliver engaging presentations even in challenging situations.
Location
Toa Payoh Centre
Price
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Problem Solving and Decision Making

Description
The ability to identify, analyse and solve problems is a key workplace skill. This workshop helps you solve problems more effectively and make better decisions.
Location
Toa Payoh Centre
Price
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Say it Clearly!

Description
This enlightening workshop improves your articulation, tone, pace and pausing by highlighting problem areas for Singaporean speakers of English.
Location
Toa Payoh Centre
Price
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Strategic Business Storytelling

Description
This workshop shows you how to prepare and structure your story so that you communicate your message clearly and with confidence.
Location
Toa Payoh Centre
Price
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The Assertive You - previously known as Be More Assertive

Description
Do you want to be more assertive in challenging situations? Assertiveness is about feeling confident, building rapport and working to achieve win-win solutions.
Location
Toa Payoh Centre
Price
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Time and Stress Management - previously known as Manage your Time and your Stress

Description
Do you sometimes feel overwhelmed at work and don’t know where to begin? In this workshop you will learn strategies to manage your tasks, yourself and others.
Location
Toa Payoh Centre
Price
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Train the Trainer: Essential Skills (SkillsFuture Credit-eligible)

Description
This extremely practical workshop provides trainers, managers, supervisors and HR staff with techniques to engage their learners.
Location
Toa Payoh Centre
Price
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Working with EQ - previously known as EQ in the Workplace

Description
Emotional Intelligence (EQ) is the ability to identify and manage our emotions, as well as those of others. Learn about EQ and its benefits in the workplace.
Location
Toa Payoh Centre
Price
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