Encourage participation, unlock potential, grow capability

Well-designed training helps people stay focused, take part actively and leave with skills they can use. This course supports those who plan and deliver training sessions and want learning to translate into real outcomes.

Participants learn how to structure sessions clearly, choose activities that support practice and guide discussions so learning stays on track. They build confidence in managing groups, maintaining momentum and creating a positive learning environment throughout the session. The focus is on practical delivery that supports meaningful learning rather than simply covering content.

AI-enhanced learning activities

The way we communicate at work is changing. Our workshops help your people write, speak and present with greater confidence. They also build the personal effectiveness, interpersonal and leadership skills they need to perform at their best. Across five suites and over 30 specialist workshops, we cover everything from email writing and business grammar to coaching, negotiation and executive presence. In select workshops, your team also learn how to use Generative AI tools like Claude, ChatGPT, Gemini and Copilot more effectively in their everyday work. Practical skills. Real results.

  • Adaptability and learning agility
  • Analytical thinking and problem-solving
  • Collaboration and teamwork
  • Decision making and judgement
  • Digital literacy and tool confidence
  • Effective communication
  • Emotional Intelligence (EQ)
  • Leading self and others
  • Productivity and personal effectiveness
  • Relationship and stakeholder management

  • Course participants  will accelerate team performance and talent development by creating psychological safety and meaningful engagement in every learning environment.
  • Stakeholders will benefit from a robust learning culture that directly translates into improved team performance, higher retention rates, and accelerated capability across the business unit.
  • Your organisation will maximise its return on talent investment by ensuring internal knowledge is effectively shared and translated into sustained performance growth.

  • Design and deliver well-structured, engaging training sessions that keep learners focused, active and motivated to achieve specific learning outcomes.
  • Create a positive and inclusive learning environment that encouarges participation, focuses practice and improves participant performance.
  • Manage training groups confidently, maintaining a positive learning environment, momentum and keeping learning on track.

Module Overview Competencies
1 Training essentials
  • The features of a successful workshop
  • Evaluating current training skills setting personal goals for improvement  

 

 Review personal training delivery against clear criteria to identify strengths and set goals for improvement.  
2 Structuring training sessions from start to finish
  • Using proven workshop structures to organise learning
  • Creating effective beginnings and endings for training sessions
 Design a clear structure for training sessions that captures and maintains participant attention.
3 Keeping learners actively involved throughout training
  • What interactive learning looks like in practice
  • Using activities and debriefing to reinforce learning  

Deliver interactive training sessions that engage participants and support learning.
4 Making training relevant through participant experience
  • Using participant experience as a source of learning content
  • Asking questions and managing discussion effectively
 Deliver relevant, contextualised training sessions that support transfer of learning.
5 Giving instructions that make activities run smoothly
  • Sequencing instructions to support understanding
  • Demonstrating activities and checking comprehension  

 

 

Give clear, concise instructions that enable participants to complete learning activities effectively.  
6 Using feedback to support learning and improvement
  • Giving feedback learners can act on
  • Involving participants in reflection and improvement

Give positive and constructive feedback that supports learning and improves performance.  
7 Managing group dynamics with confidence
  • Reading group dynamics and levels of participation
  • Grouping, re-grouping and handling disagreement constructivelyd re-grouping  

Manage group dynamics effectively to maintain a positive and productive learning environment.  
8 Training mini-clinic
  • Delivering a short practice training session
  • Reviewing performance and setting next steps

Develop a practical action plan to improve future training delivery at work.

  • Professionals delivering or preparing to deliver training
  • Subject matter experts sharing knowledge
  • Team members running onboarding or internal briefings
  • People facilitating workshops or group learning
  • Those responsible for learning outcomes and participation

Find out why you should choose us and how we deliver our workshops in-person or online. 

Train the Trainer: Engaged Learners, Meaningful Outcomes

In-person public training dates 
19-21 August 2026 18-20 November 2026  27-29 January 2027
17-19 March 2027    
  • Length: 21 hours / 3 days
  • Venue: Toa Payoh Centre
  • Workshop fee: S$1,716.00 (subject to prevailing GST)
  • Funding: Up to S$500 UTAP claimable
  • What's UTAP? 

The Union Training Assistance Programme (UTAP) is a training benefit for NTUC members to help defray the cost of upskilling. Members enjoy 50% unfunded* fee support, capped at S$250 annually. NTUC members aged 40 and above receive increased support up to S$500, while NTUC Starter members can claim up to S$200 per year. Learn more about UTAP eligibility or submit a claim for this workshop via the official NTUC UTAP portal. *Unfunded course fee refers to the balance payable after applicable government subsidies. Terms and conditions apply.
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