Certification service

istockphoto / IuriiSokolov

British Council in Singapore provides certification services for education qualifications, which confirms that the photocopy is a true copy of the original document. Do note that British Council does not accept any responsibility for confirming the authenticity of the original document, as is required for legal processes, which includes verification, legalisation, work permit and visa application.  At the moment we do not provide verification and legalisation services.

Our service could be used only for applying to further studies to UK or Singapore higher education institutions (universities) where certified copies of academic documents may be requested. If you are using our services for non-UK institutions, do check that the institution you are applying to is agreeable to have British Council certify your document.

This service is only available by appointment made with the signatory. 

To have your documents certified, please follow these steps.

Step 1: Email us at contact@britishcouncil.org.sg to schedule an appointment, at least three working days in advance. 

Step 2: Print and complete the Certification Request Form.  

Step 3: Bring the following to the Napier Road Centre at the scheduled time:

  • Your original documents*^ 
  • Completed Certification Request Form
  • Copies of the documents to be certified, printed on a single side of the paper
  • Payment of S$4 (inclusive of GST) per single-sided copy

Step 4: Payment must be made immediately to the cashier, after the certification process is completed.  Acceptable modes of payment: NETs and credit cards only. While receipts will not be automatically issued, you can ask for one from the service staff.

*If the original document is not in English, please provide the original notarial translation in English. 

^Please take note of the list of documents that cannot be certified.  

What are the documents that cannot be certified?

British Council Singapore cannot certify documents that are not in English. In addition, the following are also not eligible for this service:

  • International English Language Testing System (IELTS) Test Report 
  • Occupational English Test (OET) certificate
  • Passports or Identity documents
  • Marriage certificates
  • Photocopies or Certified Photocopies of documents 
  • Scanned images of documents
  • Non-academic documents
  • Documents for submission to The Royal College of Surgeons of England
    For those applying for the MRCS qualification, the attestation will be done by the Examinations Department at the British Council.  Please email sgexamteam@britishcouncil.org.sg to schedule your appointment. 
  • Documents that require to be verified for authenticity 
  • Documents for legalisation process: Legalisation of British documents can only be provided by the Foreign, Commonwealth & Development Office (FCDO)'s Legalisation team in the UKThe British High Commission in Singapore provides further guidance on their website

British Council reserves the right to reject certification of any document if the programme or institution is not recognised by the UK Education Board, if the document is found to be too old, altered or defaced in any way or if there is any question regarding the originality of the document.

If you have further queries, please reach us at contact@britishcouncil.org.sg

What is the difference between certification, verification and legalisation?

Please see below for an explanation for the difference between the three terms.

Certification: Certification is confirmation that a photocopy is a true copy of an original document. British Council will not be responsible for confirming the authenticity of the original certificate.

As such, other than application for further studies, our certification service may not be suitable for documents to be submitted for verification / legalisation / work permit / visa processes. 

If you require documents for these processes, do visit this website for assistance.

Verification: Verification is the process of ensuring that original documents are genuine. The verifying authority is confirming the validity of the document to the person/organisation relying on the verified document (e.g. an employer, an educational institution, etc.).  

If you need this, it is best to write directly to the awarding institution so they can provide a letter to confirm the qualification or student record. 

Legalisation: Legalisation is the official confirmation that a signature, seal or stamp on a public document is genuine. 

Legalisation of British documents can only be done by the Foreign, Commonwealth & Development Office (FCDO)'s Legalisation team in the UK.

Legalisation is usually required by foreign authorities before they will allow a UK document to be used for official purposes in their country, but it does not certify the authenticity of a document or give Foreign, Commonwealth & Development Office (FCDO) approval of its content.

If you require this service, do visit this website for the list of notaries available in Singapore. 

If you have further queries,  please reach us at contact@britishcouncil.org.sg

Please read our Fair Collection Notice.

British Council will require your original documents to provide this service.  We will hold these securely until the service is complete and the documents can be returned to you. We will retain a copy for our records. We will also record your name, type of document, the date of transaction and any other relevant details for our records. This will be kept securely and will not be provided to any other parties unless we are legally required to do so.

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