The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardise and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures. 


Reference number SIN-389
Location Singapore, Napier Road
Salary Pay band 7 - Competitive
Duration Indefinite
Working hours Standard
Annual leave Standard
Closing date Tuesday 28 May 2019

Role overview

British Council Singapore is looking for an experience business development manager to join their Exams team.

Reporting into Regional Exams Manager, Southeast Asia, you will develop and deliver the market-led, integrated Business Development & Sales plan aligned with Global/Regional Exams strategy, in order to leverage opportunities and create value. This role is ultimately responsible for building and managing demand, ensuring capacity fill, delivering income/surplus targets, ensuring excellent B2B customer service and overseeing quality of B2C customer experience. Where the most senior Exams representative in country, the postholder will also be a member of the Country Leadership Team and oversee performance & team working of Exams on the ground.  It is envisaged that this will take up to 20% of role focus.

You can take pride in the fact that you will be adding value to key accounts in a competitive environment. You will get the opportunity to motivate and drive team performance in achieving sales targets. You will analyse and assimilates multiple commercial data sets and indicators to produce tailored reports on performance and trends that assist more senior management in identifying areas for new, additional or modified business development activity.   

To be appointed for this role, you will have relevant work experience in a Business Development Manager role with significant experience of managing a large team. You will demonstrate experience of sustaining and/or growing a product/service in line with strategic priorities for income and impact. You will have experience collecting and analysis client/stakeholder feedback and using the data to identify business needs and obstacles; works to resolve them. You will take a pro-active approach to identify ways in which service can be improved and takes these forwards. 

How to apply