Course Consultant (Sales)

Purpose of job:

The main duty of the Course Consultant is to secure excellent sales results whilst ensuring a high quality customer experience in handling enquiries about our English language services.

To act as British Council’s ambassador and provide top quality services to all customers meeting all KPIs and deliver Sales & Customer Relations services in order to enable the Council to meet its sales targets.

Context and environment:

British Council Singapore is one of the largest in the British Council’s global network with thousands of adults and young learners studying with us at any one time. Our customers engage with us face-to-face, online, through email and via the phone.

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community.

The British Council is committed to a policy of equal opportunity, and to safeguarding and promoting the welfare of children and young people. We expect all of our partners to share this commitment. British Council appointments are contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.

Interested applicants should visit our website at http://bit.ly/SGCourseCons for more information and to apply.