Important points to note before you book your test

  • Make sure you have a form of valid ID (NRIC for Singapore citizens/Permanent Residents, Passport for foreigners)
  • You will need to bring the same ID with you on the day of your test. Please note that physical documents are required and digital IDs are not accepted.
  • Attendance will be taken digitally on test day. All candidates are required to register their attendance by scanning a QR code. Please use your mobile phone camera or a QR code scanner to complete the registration. After scanning of the QR code, candidates must log in to their Singpass account and click on the link shown in their camera or QR code scanner. Please ensure your Singpass account is set up before the test day. You may refer here for the instructional guides to register for a Singpass account.
  • Please do not make multiple bookings of the same WPLN test packages. You should only register for and complete a test package, before registering for a new one.
  • You can book the test if you are aged 16 and above
  • Minimum understanding of English Language: Ability to write name and simple words and phrases in English.
  • For individuals taking WPLN assessments in order to enter National Institute of Technical Education Certificate courses offered by Institute of Technical Education (ITE): - minimum age of 18 years old for females and 20 years old for males (after serving National Service)
  • The use of SkillsFuture Credits(SFC) can only be done through our registration portal. If you are using SkillsFuture Credits, please check the balance you have at www.myskillsfuture.gov.sg prior to registration. 
  • Please note that if you have already made an initial self-payment for the assessment, you will not be able to claim the SkillsFuture Credit retrospectively.
  • Download and read our Candidate Guide, which contains important information about the assessment format and the question types. 
  • You may refer to the step-by-step Registration Guide to create a user account for the assessments in English, Mandarin, Malay or Tamil

WPLN assessment date confirmation

Once you have completed the booking process, you will receive a confirmation email giving you the start time of your test and the venue address. 

Special needs and arrangements for your test

If you need special arrangements as a result of a disability or other condition, adjustments will be made for you on the test day. Please contact our dedicated customer service via email WPLN.Team@britishcouncil.org six weeks in advance to make the necessary arrangements.

WPLN Customer Service

We now have a dedicated WPLN Customer Service team in operation to serve you better. For walk-in enquiries, you may visit us at the British Council Napier Road Centre only and our operating hours are as follows:

Day Operating Hours Service Peak Hours
Monday – Friday 10:00 – 18:00 12:00 – 14:00
Saturday 08:30 – 16:30 11:00 – 15:00
Sunday & Public Holidays Closed  
Special Dates Operating Hours  

 

   

Customers may experience longer waiting times during our service peak hours. Alternatively, you may call us at +65 6807 1599 or email us at WPLN.Team@britishcouncil.org.