“Due to the cessation of all services by Wirecard in Singapore, credit card payments (Visa & Mastercard) are temporarily not available. The available modes of payment are eNets and SkillsFuture Credits. We apologise for the inconvenience caused and kindly contact our customer service if you require any assistance.”

Before you book your test

  • Make sure you have a form of valid ID (NRIC / FIN for Singapore citizens / Permanent Residents, passport for foreigners)
  • Anyone aged 16 or above
  • Minimum understanding of English Language: Ability to write name and simple words and phrases in English.
  • For individuals taking WPLN assessments in order to enter National Institute of Technical Education Certificate courses offered by Institute of Technical Education (ITE): - minimum age of 18 years old for females and 20 years old for males (after serving National Service)
  • Due to the cessation of all services by Wirecard in Singapore, credit card payments (Visa & Mastercard) are temporarily not available. The available modes of payment are eNets and SkillsFuture Credits. 
  • Download and read our Candidate Guide, which contains important information about the assessment format and the question types. 

WPLN assessment date confirmation

Once you have completed the booking process, you will receive a confirmation email giving you the start time of your test and the venue address. 

Special needs and arrangements for your test

If you need special arrangements as a result of a disability or other condition, adjustments will be made for you on the test day. Please contact our dedicated customer service via email WPLN.Team@britishcouncil.org six weeks in advance to make the necessary arrangements.

WPLN Customer Service

We now have a dedicated WPLN Customer Service team in operation to serve you better. Our operating hours are as follows:

Day Operating Hours Service Peak Hours
Monday – Friday 10:00 – 18:00 12:00 – 14:00
Saturday 08:30 – 16:30 11:00 – 15:00
Sunday & Public Holidays Closed  
Special Dates Operating Hours  
 -  -  

**Please note, walk-in service is only available at our Napier Road branch.

Customers may experience longer waiting times during our service peak hours. Alternatively, email us at WPLN.Team@britishcouncil.org