Knowledge continuity, shared wisdom and professional growth

Success in fast-moving workplaces depends on the ability of experienced individuals to share nuanced judgement and perspective so that emerging talent is prepared to navigate responsibilities with skill and confidence.  Mentoring serves as a vital bridge for passing on expertise, ensuring that specialist insight remains accessible as professional roles evolve.

This course develops the skills required to move beyond basic advice towards a purposeful and structured mentoring relationship. Participants work on establishing rapport, setting meaningful goals and navigating interpersonal challenges to create an environment where dialogue is consistent and progress is reviewed with intent. They practise guiding the transition of expertise while maintaining a professional and safe space for reflection.

The result is a more resilient internal culture, a steadier pipeline of future talent and the preservation of crucial expertise through positive and supportive connections.

AI-enhanced learning activities

The way we communicate at work is changing. Our workshops help your people write, speak and present with greater confidence. They also build the personal effectiveness, interpersonal and leadership skills they need to perform at their best. Across five suites and over 30 specialist workshops, we cover everything from email writing and business grammar to coaching, negotiation and executive presence. In select workshops, your team also learn how to use Generative AI tools like Claude, ChatGPT, Gemini and Copilot more effectively in their everyday work. Practical skills. Real results.

  • Adaptability and learning agility
  • Analytical thinking and problem-solving
  • Collaboration and teamwork
  • Decision making and judgement
  • Effective communication
  • Emotional Intelligence (EQ)
  • Leading self and others
  • Relationship and stakeholder management

  • Course participants will build a stronger professional reputation, greater influence without authority and a high-value network across the organisation.
  • Stakeholders will secure better alignment and more reliable collaboration through interactions that clarify expectations and simplify complex professional tasks.
  • Your organisation will see more resilient knowledge sharing and steadier progress as specialist expertise remains protected and professional standards are raised.

  • Establish rapport with mentees and set of clear objectives that focus on meaningful progress and long-term career growth.
  • Navigate relational challenges with composure to maintain momentum throughout the mentoring lifecycle and ensure dialogue remains productive.
  • Conclude the mentoring process in a way that celebrates milestones and empowers the mentee to maintain their own momentum independently.

Module Overview Competencies
1 Professional preparedness and role clarity
  • Mapping the mentoring lifecycle to ensure every interaction follows a purposeful path
  • Assessing personal mentoring strengths and development areas to clarify readiness for the mentoring role

Identify personal mentoring skills and establish clear development goals for a purposeful and professional mentoring role.   
2 Connection, rapport and shared goals
  • Establishing trust and rapport while agreeing meaningful goals 
  • Running a purposeful first mentoring meeting that aligns expectations and sets a clear way of working

Establish a productive mentoring partnership by building trust and aligning goals early in the relationship.   
3 Resilient momentum and continuous growth
  • Maintaining consistent and productive dialogue by reviewing progress and keeping mentoring conversations focused
  • Navigating interpersonal challenges with composure to protect trust and sustain momentum across the mentoring lifecycle  
  Maintain a beneficial mentoring relationship by reviewing milestones and navigating challenges to keep professional progress on track.
4 Concluding with impact and independence
  • Guiding reflection and feedback to support the transition of learning and capability beyond the mentoring relationship
  • Concluding the mentoring process clearly and positively so the mentee can sustain progress independently
  Empower the individual to maintain their own momentum by concluding the mentoring process positively, clearly and with purpose.

  • Experienced individual contributors
  • Managers supporting development beyond reporting lines
  • Subject matter experts sharing judgement and perspective
  • Advisors contributing to talent development
  • Professionals with a strong base in communication skills

Find out why you should choose us and how we deliver our workshops in-person or online. 

Empowering Mentoring: Accelerated Growth, Mutual Achievement

In-person public training dates 
8 July 2026  9 September 2026  2 December 2026
17 February 2027    
  • Length: 7 hours / 1 day
  • Venue: Toa Payoh Centre
  • Workshop fee: S$680.00 (subject to prevailing GST)
  • Funding: Up to S$500 UTAP claimable
  • What's UTAP? 

The Union Training Assistance Programme (UTAP) is a training benefit for NTUC members to help defray the cost of upskilling. Members enjoy 50% unfunded* fee support, capped at S$250 annually. NTUC members aged 40 and above receive increased support up to S$500, while NTUC Starter members can claim up to S$200 per year. Learn more about UTAP eligibility or submit a claim for this workshop via the official NTUC UTAP portal. *Unfunded course fee refers to the balance payable after applicable government subsidies. Terms and conditions apply.
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