Master your emotions and build workplace stamina

Professional effectiveness depends on managing high-pressure demands while maintaining personal wellbeing and poise. This course provides practical tools to shift from reactive stress cycles toward a proactive style that builds trust and preserves mental energy. Participants discover how to negotiate demanding periods and differing expectations without compromising their wellbeing.

By leveraging empathy as a strategic tool, learners navigate complex relationships without absorbing undue stress. You will adapt your emotional approach to ensure high performance while safeguarding long-term resilience. The result is a balanced workday, reduced burnout risk and the emotional stamina needed for reliable results.

  • Adaptability and learning agility
  • Collaboration and teamwork
  • Decision making and judgement
  • Effective communication
  • Emotional Intelligence (EQ)
  • Leading self and others
  • Productivity and personal effectiveness
  • Relationship and stakeholder management

  • Course participants will maintain a more balanced workday and higher levels of personal stamina, allowing them to thrive during demanding periods and sustain their wellbeing through professional challenges
  • Stakeholders will collaborate with consistent and predictable partners who work with poise and foster a stable environment for successful collaboration and clear communication.
  • Your organisation will foster a culture of professional resilience and psychological safety, leading to high levels of team engagement and more reliable performance through periods of growth.

  • Interpret physiological and emotional signals to make intentional, objective decisions rather than reacting impulsively to high-pressure triggers.
  • Apply self-regulation techniques to maintain professional composure and protect mental energy during complex or confrontational interactions
  • Use empathetic communication and active listening to lower tension and build lasting professional trust across different stakeholder groups

Module Overview Competencies
1

EQ essentials

  • Explaining how emotional management prevents burnout and boosts reliability
  • Assessing current EQ habits to set clear goals for professional growth
 Set specific development targets by identifying how current emotional habits impact personal wellbeing and work consistency.
2

Developing emotional insight

  • Recognising how emotions impact physical energy and daily choices
  • Understanding the meaning behind emotional shifts during the workday
 Adjust personal work intensity and focus by reading internal physical signals to prevent emotional exhaustion.
3

Breaking reactive habits

  • Identifying specific workplace triggers that drain focus and stamina
  • Mapping typical responses to stress to unlock more effective habits
 Prevent unproductive stress cycles by replacing instinctive reactions with deliberate professional responses.
4

Staying composed under pressure

  • Understanding how high-pressure moments impact thinking and actions
  • Applying practical reset techniques to lower emotional intensity in the moment
 Maintain professional focus and composure during challenging or confrontational workplace interactions using real-time reset techniques.
5

Making better decisions

  • Weighing the cost of reactive decisions versus the benefit of a composed response
  • Finding ways to achieve successful results without professional friction
 Improve project outcomes by choosing responses that reduce team friction and support long-term goals.
6

Reclaiming your inner drive

  • Pinpointing what boosts energy and what stops professional momentum
  • Using personal strategies to keep motivation high during demanding periods
 Sustain consistent engagement during busy periods by applying strategies to protect personal energy and professional drive.
7

Building trust through empathy

  • Noticing and connecting with the needs of colleagues and stakeholders
  • Using empathetic communication to lower tension and strengthen professional bonds
 Strengthen stakeholder relationships and lower workplace tension by adapting communication to address the perspectives of others. 
8

Designing your resilience plan

  • Evaluating progress against essential EQ and wellbeing practices  
  • Building a practical action plan to ensure reliable results and long-term stamina
 Transfer learning into the workplace by applying a tailored daily roadmap of emotional regulation and resilience tools.

  • Individual contributors
  • Professionals working under sustained pressure
  • Those managing busy or demanding workloads
  • People working closely with others
  • Individuals navigating change or uncertainty
  • Those needing to sustain performance without burnout

Find out why you should choose us and how we deliver our workshops in-person or online. 

In-person public training dates 
11-12 June 2026 24-25 August 2026  
  • Length: 14 hours / 2 days
  • Workshop fee: S$900.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre
Share this