Manage your workload and reclaim your day

When every task feels like a priority, staying productive is difficult. This course is for any professional managing a full workload and competing requests. Participants learn how to protect their focus, handle interruptions, and manage the mental pressure of a demanding schedule. 

They discover how to build daily habits that support their work goals and maintain composure during busy periods. The result is a more manageable workday with clearer priorities and less time lost to last-minute pressure or stress-induced errors.

AI-enhanced learning activities

The way we communicate at work is changing. Our workshops help your people write, speak and present with greater confidence. They also build the personal effectiveness, interpersonal and leadership skills they need to perform at their best. Across five suites and over 30 specialist workshops, we cover everything from email writing and business grammar to coaching, negotiation and executive presence. In select workshops, your team also learn how to use Generative AI tools like Claude, ChatGPT, Gemini and Copilot more effectively in their everyday work. Practical skills. Real results.

  • Adaptability and learning agility
  • Analytical thinking and problem-solving
  • Decision making and judgement
  • Digital literacy and tool confidence
  • Effective communication
  • Emotional Intelligence (EQ)
  • Leading self and others
  • Productivity and personal effectiveness
  • Relationship and stakeholder management

  • Course participants will have more productive and manageable workdays, with clearer priorities, better focus, and less time lost to competing demands and last-minute pressure.
  • Stakeholders will see more reliable delivery, better use of shared time, and fewer disruptions caused by overload or competing demands.
  • Your organisation will sustain productivity and performance in high-pressure situations where priorities compete and demands change quickly.

  • Set priorities effectively to manage competing demands, meet deadlines and ensure high-value work is completed
  • Minimise time lost to distractions, set boundaries and work more productively, improving focus and efficiency
  • Maintain performance under pressure by managing workload, decisions and stress effectively

Module Overview Competencies
1

Aligning daily efforts with high-value results

  • Clarifying what matters most across daily tasks and long-term deliverables
  • Making clear priorities and choices when demands compete and time is limited
Prioritise tasks effectively to meet urgent deadlines while protecting time for longer-term goals and high-value work.
2

Building more productive work habits

  • Identifying personal work patterns and habits that reduce focus or efficiency
  • Adjusting how and when work is done to improve daily concentration
Adapt working habits to improve focus, reduce wasted effort and increase productivity.
3

Protecting time and relationships

  • Handling interruptions, requests, and meetings with professional poise
  • Setting clear boundaries and navigating different expectations around time
Negotiate competing requests professionally to maintain focus on key tasks without damaging stakeholder trust.
4

Maintaining performance under pressure

  • Recognising signs of overload and applying quick reset techniques
  • Staying focused and making logical choices when workloads are high
Use practical recovery tactics to stay calm and make sound decisions during periods of intense work volume.

  • Individual contributors
  • Professionals managing full workloads
  • Those juggling competing priorities
  • People working in fast-paced environments
  • Individuals responsible for meeting deadlines
  • Those managing frequent interruptions

Find out why you should choose us and how we deliver our workshops in-person or online

In-person public training dates 
12 August 2026 11 November 2026 14 December 2026 
3 March 2027    
  • Length: 7 hours / 1 day
  • Venue: Toa Payoh Centre
  • Workshop fee: S$655.00 (subject to prevailing GST)
  • Funding: Up to S$500 UTAP claimable
  • What's UTAP? 

The Union Training Assistance Programme (UTAP) is a training benefit for NTUC members to help defray the cost of upskilling. Members enjoy 50% unfunded* fee support, capped at S$250 annually. NTUC members aged 40 and above receive increased support up to S$500, while NTUC Starter members can claim up to S$200 per year. Learn more about UTAP eligibility or submit a claim for this workshop via the official NTUC UTAP portal. *Unfunded course fee refers to the balance payable after applicable government subsidies. Terms and conditions apply.