By Singapore Teaching Centre, British Council

07 August 2023 - 09:00

Consultancy services

The results are in!

L&D and HR managers identified communication as the number one soft skill. It is crucial for rebuilding trust, fostering collaboration, and maintaining a sense of connection. Clear and empathetic communication helps navigate uncertainties, addresses remote work challenges, and promotes a positive and inclusive work culture.

Learn more on Spoken Communication Skills workshops

What are the benefits of interpersonal communication skills?

  • People with strong interpersonal skills are better colleagues, team players and leaders. Workplace culture is more collaborative and positive. There is higher team and organizational performance – things get done faster and with less effort, and knowledge is shared more freely and openly.
  • People feel safer, feel they belong and matter to the team/organisation. They therefore stay with the organization longer.
  • People feel happier, are more positive and less stressed. They are therefore more intrinsically motivated.
  • People take more risks and are more creative and innovative.

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A good communicator needs to organise and present clear messages; adapt their communication to their audience; use their voice and body language to strengthen their messages; build genuine rapport with those around them; listen empathetically to make others feel valued and understood; and ask questions to create shared understanding. All of these skills are developed on our Interpersonal Communication Skills workshop.

Learn more on Spoken Communication Skills workshops

Good communicators also need to:

Find out more on the objectives and outlines for all our British Council Spoken Communication Skills workshops.

Learn more on Spoken Communication Skills workshops

See some of our other blogs on the best ways to improve your conversational English, how to improve your English grammar, and improve your public speaking skills.