Can your teams successfully influence stakeholders to inspire action on key decisions? Do they apply tailored influencing strategies based on your stakeholders' needs and preferences?

This effective course develops the essential influencing skills your teams need to achieve mutually beneficial goals. They will gain confidence in delivering strategic messages that inspire action. Your stakeholders will view your organisation as a credible, trustworthy and influential business partner.


  • Plan effective influencing strategies based on in-depth understanding of stakeholder preferences, motivations, pain points and goals
  • Adapt content, structure and approach in influencing conversations to build trust, engage stakeholders and reach goals
  • Project confidence and capability during influencing conversations through effective non-verbal communication, listening and powerful questioning 


  • Participants will effectively influence key stakeholders through confident, convincing, credible communication, reaching mutually beneficial goals
  • Stakeholders will be more engaged through increased trust, confidence and connection and be inspired to take action
  • Your organisation will  gain a reputation as a credible, understanding, influential partner, and capitalise on growth opportunities

Workshop outline

Positive influencing essentials

  • Core positive influencing skills
  • Evaluating positive influencing skills and setting personal goals

Analysing key stakeholders you need to influence

  • Analysing key stakeholders
  • Identifying sources of influence

Building trust for positive influencing

  • Using practical strategies for building trust
  • Enhancing trust with your stakeholders

Adapting your influencing style

  • Identifying your preferred influencing style
  • Adapting your influencing style

Planning your influencing conversations

  • Setting influence goals
  • Selling your ideas

Adapting your message in influencing conversations

  • Using positive, persuasive and assertive language to influence
  • Adapting your language

Influencing through conversation

  • Using powerful questions
  • Using non-verbal behaviour to influence

Positive influencing mini-clinic

  • Evaluating your influencing skills against effective practices
  • Setting goals to improve your influence in the workplace

Who should attend?

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability.

  • Establishing level course: build strong foundations
  • No experience needed
  • Minimum CEFR Upper-intermediate (B2) level English 

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2023/2024
1-2 February 2024 21-22 March  
Face-to-face Public training dates 2024/2025
10-11 June 45-6 September 7-8 November 2024
20-21 January 2025 6-7 March  
  • Length: 14 hours
  • Workshop fee: S$900.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre