This workshop can be delivered face-to-face or online.
Do you need to give some critical feedback or deal with underperformance? Is there a sensitive issue at work that you’ve been avoiding? Do you need to give someone some bad news?
This workshop will help you to manage your difficult conversations at work. You will be introduced to a framework for structuring your conversations and discover what is at stake for both parties. You will also learn how to analyse, prepare for and begin your conversation, as well as staying on track and agreeing actions.
This workshop is for you if …
You need to have challenging or courageous conversations with your staff.