This workshop is SkillsFuture Credit-eligible and can be delivered face-to-face or online. 


A successful project needs good organisation, detailed planning and strong controls. But these skills alone won’t ensure success, as ultimately projects are all about people.

This workshop looks at each stage of the project life-cycle in detail. It provides you with tips and techniques to build team cohesion, overcome people-related obstacles and deliver better outcomes for your stakeholders.

This workshop is for you if …

You would like to improve the success rate of your projects.


After taking this workshop you should be able to:

  • gain and maintain support for your projects
  • help your project team to work together more effectively
  • better manage communication with your project’s stakeholders.

Workshop outline

Projects and project teams

  • Why do some projects fail?
  • Balancing your project team
  • Understanding types of project teams

Starting your project

  • Planning pitfalls and how to avoid them
  • Articulating your project goals
  • Using AIDA to persuade others

Communicating with your project team

  • The stages of team development
  • Getting buy-in
  • Building trust and rapport
  • Delegating effectively

Managing conflict in your project team

  • Sources of interpersonal conflict
  • Managing conflict – case studies
  • Giving feedback
  • Maintaining momentum

Engaging your project’s stakeholders

  • Identifying and analysing stakeholders
  • Using a power/interest grid
  • Planning your communication approach
  • Understanding SWANS and OWANS

Closing your Project

  • Closing a project successfully
  • Celebrating success

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2021/2022
4-5 March 28-29 June 26-27 August
29-30 November 20-21 December 28-29 March