Bringing direction to complex information

Reports only make an impact when they help people understand what matters. This course builds the judgement needed to organise complex material, highlight meaningful insights and shape stories that guide readers through the key points. Participants learn how to connect evidence to implications so their reports support decisions.

They also learn how to review AI-generated summaries with care, adjusting them for relevance, accuracy and tone. The focus is on producing reports that guide thinking, support progress and help colleagues use information with confidence.

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The way we communicate at work is changing. Our workshops help your people write, speak and present with greater confidence. They also build the personal effectiveness, interpersonal and leadership skills they need to perform at their best. Across five suites and over 30 specialist workshops, we cover everything from email writing and business grammar to coaching, negotiation and executive presence. In select workshops, your team also learn how to use AI tools like Claude, ChatGPT, Gemini and Copilot more effectively in their everyday work. Practical skills. Real results.

  • Adaptability and learning agility
  • Analytical thinking and problem-solving
  • Decision making and judgement
  • Digital literacy and tool confidence
  • Effective communication
  • Emotional Intelligence (EQ)
  • Leading self and others
  • Productivity and personal effectiveness
  • Relationship and stakeholder management

  • Course participants will be seen as thoughtful contributors, gain stronger influence through how they present information and enhance their professional credibility. 
  • Stakeholders will grasp key insights more quickly, feel more certain about decisions and next steps and rely on reporting that highlights what truly matters.
  • Your organisation will benefit from reporting that clarifies priorities, supports timely decisions and helps teams stay aligned.

  • Present information in ways that bring out the meaning behind the data and highlight what matters for readers.
  • Explain implications clearly so decision-makers can see relevance, anticipate impacts and move forward with confidence.
  • Review AI-generated summaries and edit them to ensure the narrative, accuracy and emphasis align with the intended message.

Module Overview Competencies
1

Report writing essentials

  • Evaluating your report writing skills and setting personal goals  

Set goals to improve report-writing skills.

2

Writing credible report findings 

  • Aligning content to your purpose and audience 
  • Writing evidence-based findings

Write evidence-based findings that support your report’s purpose and key messages.

3

Writing effective report conclusions

  • Using guidelines for witing effective conclusions 
  • Analysing the language of bias 

Write unbiased report conclusions that align with report findings. 

4

Writing persuasive report recommendations 

  • Selecting and structuring content for different types of recommendations 
  • Choosing the right tone for your context and audience  

Influence your report readers to take action based on your recommendations.

5

Writing executive summaries  

  • Selecting key points and structuring your executive summary
  • Using hooks to engage your audience

Write well-structured, concise and engaging executive summaries to hook your audience.

  • Individual contributors
  • Professionals preparing reports or summaries
  • Those presenting data or analysis
  • People supporting decisions with written information
  • Those responsible for explaining findings clearly

Find out why you should choose us and how we deliver our workshops in-person or online

In-person public training dates 
6 May 2026 12 August 2026  
  • Length: 7 hours / 1 day
  • Venue: Toa Payoh Centre
  • Workshop fee: S$655.00 (subject to prevailing GST)
  • Funding: Up to S$500 UTAP claimable. 
  • What's UTAP? The Union Training Assistance Programme (UTAP) is a training benefit for NTUC members to defray their cost of training. NTUC members enjoy 50% unfunded* course fee support for up to S$250 each year when you sign up for courses supported under UTAP. NTUC members aged 40 and above will get increased funding support from S$250 to S$500. NTUC Starter members can enjoy 50% unfunded course fee support for up to S$200 per year when you attend courses supported under UTAP. Terms and conditions apply. *Unfunded course fee refers to the balance course fee payable after applicable government subsidy. You can use UTAP for this workshop