This workshop provides you with a thorough understanding of modern business writing. This will help you to write a range of documents at work more professionally. 

Through analysis and hands-on activities, you will learn how to plan and edit a variety of documents. You will also write a case study text and use the 5 Cs to progressively refine this throughout the workshop.

This workshop is for you if…

You would like to learn the fundamentals of modern business writing.


After taking this workshop you should be able to:

  • feel more confident in your knowledge of modern business writing
  • communicate your ideas more effectively
  • use writing to enhance your professional image at work

Workshop Outline

Business writing fundamentals

  • Your writing at work
  • The 5 Cs of business writing
  • Case study – writing practice


  • Stating your purpose
  • Who are your readers?
  • Getting the action you want
  • Using diagrams to plan


  • Being specific
  • Linking your ideas 
  • Writing effective paragraphs 
  • Structuring your information
  • Considering layout and formatting  


  • Eliminating grammatical errors
  • Commonly confused words
  • Understanding sentence structure


  • Avoiding over-formality
  • Using the active voice
  • Adopting a reader-friendly tone


  • Using short, familiar words
  • Avoiding repetition and redundancy

Applying your new skills

  • Editing your documents 
  • Online tools for business writers 

Course Information

Public Training Dates 2020
January 13-14  February 10-11  March 2-3 April 6-7 
 May 11-12  June 8-9  July 13-14  August 13-14
 September 14-15  October 12-13  November 5-6  December 3-4

Length: 2 days

Venue: Professional Development Centre, Toa Payoh

Course Fees: $954.44 (including GST)