Business Writing Essentials

This workshop provides you with a thorough understanding of modern business writing. This will help you to write all kinds of documents more effectively and professionally.

Through analysis and hands-on activities, you will learn how to plan and edit a variety of documents. You will also write a case study text and use the 5 Cs to progressively refine this throughout the workshop.

Who should attend?

Anyone who wants to learn the fundamentals of modern business writing.

Learning outcomes

After taking this workshop you should be able to:

  • Feel more confident in your knowledge of modern business writing
  • Communicate your ideas more effectively
  • Learn how to give a professional image

Course Outline

Introduction and overview

  • Your writing at work
  • The 5 Cs of business writing
  • Case study – writing practice


  • Stating your purpose
  • Who are your readers?
  • Getting the action you want
  • Using diagrams to plan


  • Being specific
  • Paragraphing and linking ideas
  • Structuring your information
  • Modern formatting and layout  


  • Eliminating grammatical errors
  • Commonly confused words
  • Understanding sentence structure


  • Avoiding over-formality
  • Using the active voice
  • Adopting a reader-friendly tone


  • Using short, familiar words
  • Avoiding repetition and redundancy


  • Editing your documents
  • Online tools for business writers

Course Information

Public Training Dates 2019   
February 27-28 March 25-26 April 25-26 May 27-28
June 24-25 July 25-26 August 22-23 September 19-20
October 21-22 November 18-19 December 9-10  

Length: 2 days

Venue: Professional Development Centre, Toa Payoh

Course Fees: $954.44 (including GST)