This workshop is SkillsFuture Credit-eligible and can be delivered face-to-face or online. 

 

Do you ‘vet’ documents or need to give your team feedback on their writing? Does your own writing need fine-tuning?  If so, this workshop is for you.

Through discussions and group work you will explore the conventions of modern business writing. You will practice vetting documents for clarity, conciseness, tone and grammar. You will also learn best practice for giving constructive feedback to your team.

This workshop is for you if …

You need to ‘vet’ documents at work or would like to fine-tune your own writing skills.

Outcomes

After taking this workshop, you should be better able to:

  • vet your staff’s writing
  • fine-tune your own documents at work
  • act as a trusted mentor for team members and colleagues.

Workshop outline

Fine-tuning fundamentals

  • What makes an effective business document?
  • The POWER writing process 
  • The 5 Cs of modern business writing 

Vetting for clarity and conciseness

  • Plain English
  • Effective sentences 
  • Modern document layout

Vetting for tone

  • Using a conversational style
  • The ‘you’ approach
  • The power of positive language

Vetting for grammar

  • Improving grammatical accuracy
  • Top 5 errors in Singapore
  • Online tools for checking grammar

Vetting emails and letters

  • Saying ‘no’ effectively
  • Responding to complaints
  • Giving bad news

Vetting reports

  • Direct and indirect structures
  • Using the active voice
  • Linking ideas

Giving feedback

  • Pride of authorship
  • The benefits of feedback and two feedback models
  • Golden rules for giving constructive feedback

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online. 

Full-day workshop schedule

Face-to-face Public training dates 2021/2022
3-4 June 20-21 September 9-10 December 2021
21-22 March 2022    
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