The health and safety of our participants, trainers and staff is our highest priority. Learn more about the British Council in Singapore's response to the government’s announcement on Covid-19 guidelines. 

How well do you know the conventions of modern business writing? We all write a range of business documents regularly, but many of us have never received training in how to write effectively. This can lead to miscommunication, delays and frustration. 

In this course, you will develop foundation business writing skills using a case study from your work. Through feedback, interactive activities and discussions, your trainer will support you to write accurate, clear and reader-friendly documents more confidently.

This workshop is for you if ...

You would like to develop a strong foundation in modern business writing.


After attending this workshop, you should be better able to:

  • use modern business writing conventions to plan, write and edit business documents
  • produce complete, clear, concise and coherent documents that avoid miscommunication
  • build good relationships with your readers through reader-friendly language and appropriate levels of formality.

Workshop outline

Business writing fundamentals

  • Using the POWER writing process and the 6 Cs
  • Assessing business writing

Ensuring your document is complete

  • Identifying purpose, goal and audience
  • Selecting content and making actions complete

Coherent business writing

  • Structuring content
  • Linking sentences and paragraphs

Communicating clearly in business writing

  • Writing clear openings and headings
  • Creating clear simple and specific messages

Writing in a courteous, reader-friendly tone

  • Getting the formality and tone right
  • Turning formality up and down

Communicating concisely in business writing

  • Incorporating strategies for reducing paragraph length
  • Incorporating strategies for reducing sentence length

Correct business writing conventions and language

  • Using formatting conventions
  • Correcting grammar, spelling and punctuation

Business Writing Skills 1: Mini-clinic

  • The editing and reviewing process
  • Reviewing competencies and setting goals

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2022/2023
11-12 April 19-20 May 13-14 June
14-15 July 15-16 August 12-13 September
13-14 October  14-15 November 15-16 December 2022
16-17 January 2023 13-14 February 13-14 March

Prefer to join a part-time course?

This workshop can also be delivered part-time on weekdays and weekends focused on skills and English language for working professionals over 10 or 20 weeks.