This workshop is SkillsFuture Credit-eligible and can be delivered face-to-face or online. 


Can it sometimes be challenging to take notes, keep up with discussions and concentrate in meetings, especially when you are unfamiliar with the topics, terms and people? Does it take hours to write your minutes?

In this course, you will develop strong foundations in note-taking and minute-writing. Through fun and informative learning activities, you will learn how to stay focused and select and summarise relevant information correctly, concisely and coherently, increasing confidence and saving time. 

This workshop is for you if …

You need to write minutes or take notes in meetings or discussions.


After attending this workshop, you should be better able to:

  • take notes effectively in a range of situations
  • use a variety of minutes formats to summarise key points, actions and decisions
  • write accurate, clear, diplomatic minutes that meet readers’ needs.

Workshop outline

Minute writing fundamentals

  • The feature of effective minutes
  • The skills of a minute-taker
  • The minute-taking process

Preparing for minute-taking

  • Types of minutes

Different types of minutes for different situations

  • Preparing for success

Taking notes in meetings

  • Note-taking techniques
  • Matching the technique to the type of minutes
  • Note-taking practice

Minute skills for minute-writers

  • Asking good questions during a meeting
  • Paraphrasing to check understanding during a meeting
  • Checking content during a meeting

Writing minutes

  • Selecting accurate and objective information
  • Writing brief and clear paragraphs
  • Formal and informal language of minutes

Using reported speech in minutes

  • To use or not to use reported speech?
  • How to write reported speech
  • Common errors in reported speech

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2021/2022
20-21 May 24-25 June 9-10 September
4-5 October 8-9 November 2-3 December 2021
21-22 February 2022 3-4 March