Standard Operating Procedure (SOP) Writing Skills

After taking this workshop, you should be better able to:

• provide clear information to help users perform a job properly
• generate buy-in from peers and management for your procedures
• facilitate consistency in the quality and integrity of an end result.

SOP fundamentals

• The purpose and benefits of SOPs
• SOP writers and their responsibilities
• An SOP writing process

Planning your SOP

• Content and formatting
• Deciding on the level of detail
• Understanding your target audience

Organising your SOP

• Task orientation
• Narrative vs step procedure
• Appendices, cover page and headers

Writing your SOP

• Using plain English
• Being clear and concise
• Conditional statements
• Logic tables
• Warnings, cautions and notes

Editing your SOP

• Using visual aids
• Formatting and layout
• Checking your grammar

Reviewing your SOP 

• Revising your document
• Testing and maintaining your SOP

• Developing level course: Take your skills to the next level
• Experience: Strong establishing level skills
• Minimum CEFR Advanced (C1) level English 

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. Track your progress.

Find out why you should choose us and how we deliver our workshops face-to-face or online.