This workshop is SkillsFuture Credit-eligible and can be delivered face-to-face or online.
Is your inbox overflowing? Are you still waiting for important information or for your readers to take action?
In this course, you will develop strong foundations in planning, structuring and writing formal and informal emails using case studies from your work. You will learn tools and techniques to better manage your inbox, build relationships with a variety of readers and achieve your goals.
This workshop is for you if ...
You would like to write and respond to common types of emails more confidently and effectively.