This workshop is SkillsFuture Credit-eligible and can be delivered face-to-face or online.
Is your inbox overflowing? Are you still waiting for important information that you asked for last week? We spend several hours each workday on emails. All too often, we write and send our emails without much thought as we are too busy to think about how well we write.
This course will show you simple ways to increase the quality of your everyday emails with small investments of time. You will discover how to start new threads, reply to formal and informal emails, follow up with those who don’t reply and effectively manage email threads. Throughout the course, you will work on case studies from your own workplace, receiving feedback from your trainer and other course participants on how to improve.
This workshop is for you if ...
You would like to write and respond to common types of emails more confidently and effectively.