Can your teams successfully influence stakeholders to inspire action on key decisions? Do they apply tailored influencing strategies based on your stakeholders' needs and preferences?

This effective course develops the essential influencing skills your teams need to achieve mutually beneficial goals. They will gain confidence in delivering strategic messages that inspire action. Your stakeholders will view your organisation as a credible, trustworthy and influential business partner.

Objectives

  • Plan effective influencing strategies based on in-depth understanding of stakeholder preferences, motivations, pain points and goals
  • Adapt content, structure and approach in influencing conversations to build trust, engage stakeholders and reach goals
  • Project confidence and capability during influencing conversations through effective non-verbal communication, listening and powerful questioning 

Benefits

  • Participants will effectively influence key stakeholders through confident, convincing, credible communication, reaching mutually beneficial goals
  • Stakeholders will be more engaged through increased trust, confidence and connection and be inspired to take action
  • Your organisation will  gain a reputation as a credible, understanding, influential partner, and capitalise on growth opportunities

Workshop outline

Positive influencing essentials

  • Core positive influencing skills
  • Evaluating positive influencing skills and setting personal goals

Analysing key stakeholders you need to influence

  • Analysing key stakeholders
  • Identifying sources of influence

Building trust for positive influencing

  • Using practical strategies for building trust
  • Enhancing trust with your stakeholders

Adapting your influencing style

  • Identifying your preferred influencing style
  • Adapting your influencing style

Planning your influencing conversations

  • Setting influence goals
  • Selling your ideas

Adapting your message in influencing conversations

  • Using positive, persuasive and assertive language to influence
  • Adapting your language

Influencing through conversation

  • Using powerful questions
  • Using non-verbal behaviour to influence

Positive influencing mini-clinic

  • Evaluating your influencing skills against effective practices
  • Setting goals to improve your influence in the workplace

Who should attend?

  • Establishing level course: Build strong foundations
  • Experience: None needed
  • Minimum CEFR Upper-intermediate (B2) level English 

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. Track your progress. 

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online. 

Full-day workshop schedule

Face-to-face Public training dates 2024/2025
20-21 January 2025 6-7 March 2025  
Face-to-face Public training dates 2025/2026
26-27 June 2025 4-5 September 2025 24-25 November 2025
22-23 January 2026 5-6 March 2026  
  • Length: 14 hours
  • Workshop fee: S$900.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre
  • Funding: The Union Training Assistance Programme (UTAP) is a training benefit for NTUC members to defray their cost of training. NTUC members enjoy 50% unfunded* course fee support for up to S$250 each year when you sign up for courses supported under UTAP. NTUC members aged 40 and above will get increased funding support from S$250 to S$500. NTUC Starter members can enjoy 50% unfunded course fee support for up to S$200 per year when you attend courses supported under UTAP. Terms and conditions apply. *Unfunded course fee refers to the balance course fee payable after applicable government subsidy. You can use UTAP for this workshop. 
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