This workshop is SkillsFuture Credit-eligible and can be delivered face-to-face or online. 


The ability to influence is a critical success factor in today’s workplace. Only by winning the hearts and minds of others will you be able to sell your ideas, secure resources or get the action that you want. 

This workshop shows you how to influence others in a range of situations at work. You will learn more about your influencing style, analyse case studies and practice simple but effective techniques to get buy-in from others.

This workshop is for you if …

You need to influence your colleagues, managers or other stakeholders at work.


After taking this workshop you should be able to:

  • state your preferred style of influencing and how to adapt this, depending on the situation
  • develop higher levels of trust and rapport with the people you work with
  • get the results that you want.

Workshop outline

Influencing fundamentals

  • What are positive influencing skills?
  • What makes a great influencer?
  • Why, when and who do you need to influence?
  • Barriers to influencing

Principles of influencing

  • Exploring influencing styles
  • Influencing without authority
  • Persuading, not manipulating

Planning your influence approach

  • Mapping your influence
  • Clarifying goals and priorities
  • Analysing your influence partner

Influencing relationships

  • Increasing trust and rapport
  • Reciprocity and emotional bank accounts
  • Building effective working relationships
  • Pushing or pulling?

Influencing outcomes

  • Using questions and active listening 
  • Selling your ideas
  • Getting others to act

Bringing it all together

  • Your influencing scenario
  • Analysis, feedback and action plans

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2021/2022
8-9 April 8-9 July  16-17 August
13-14 September 14-15 October  15-16 November
9-10 December 2021 10-11 March 2022