Can your teams successfully drive a targeted, strategic approach to influence diverse stakeholders? Or can it be difficult for them to manage stakeholders in complex or challenging situations? Can they effectively adapt their communication style to appeal to disengaged business partners?

This stimulating course takes your teams’ existing stakeholder engagement skills to the next level. They will develop the ability to successfully build relationships and influence diverse stakeholders – particularly in complex situations. Your organisation will boost its image even among your most challenging stakeholders, strengthening business relationships and reaching key objectives.


  • Implement a strategic stakeholder engagement approach that aligns with organisational values and business objectives
  • Develop a communication roadmap with targeted approaches for different stakeholders
  • Engage resistant, disengaged and hostile stakeholders


  • Participants will develop a more strategic approach to engaging key stakeholders, increasing influence in complex and challenging situations
  • Internal and external stakeholders will increase trust, establish stronger connections and work collaboratively to achieve mutually beneficial objectives
  • Your organisation will earn a reputation as a credible, engaging partner, resulting in stronger connections that support business growth

Workshop outline

Evaluating your stakeholder engagement approach 

  • Analysing the engagement mindset 
  • Evaluating your current engagement approach 

Your stakeholder engagement strategy    

  • Strategically analysing your stakeholders 
  • Adapting your engagement strategy 

Your stakeholder communication approach 

  • Evaluating your stakeholder communication  
  • Developing a strategic communication plan 

Sustaining engagement with challenging stakeholders 

  • Identifying challenging stakeholder behaviour 
  • Engaging challenging stakeholders 

Who should attend?

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability.

  • Developing level course: take your skills to the next level
  • Experience: strong establishing level skills in engaging with stakeholders
  • Minimum CEFR Advanced (C1) level English 

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2024/2025
26 June 25 September 11 December 2024
  • Length: 7 hours
  • Workshop fee: S$630.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre