Do your team members have the confidence to actively participate in meetings, sharing their ideas in an engaging way? Can they communicate clearly and concisely to achieve goals? Is it challenging for them to take complete and well-structured meeting notes?

This practical course will develop your teams’ skills in confidently presenting ideas in an appealing and impactful way during meetings. They will also develop the ability to take highly relevant meeting notes, capturing key information clearly and concisely. As a result, your organisation will benefit from stronger meeting performance, leading to increased productivity and achieving meeting objectives.


  • Take complete, clear and structured meeting notes for efficient and effective follow-ups
  • Communicate proactively, clearly and concisely in meetings to achieve desired outcomes
  • Deliver messages in an impactful, engaging way in meetings to connect with others and build relationships



  • Participants will enhance their credibility and impact through proactive, clear and engaging communication in meetings
  • Meeting attendees will be more engaged, productive and focused, leading to improved collaboration and decision-making
  • Your organisation will project a professional image and benefit from increased productivity through stronger meeting performance

Workshop outline

Meeting skills fundamentals 

  • Analysing common meeting types, purposes and roles 
  • Evaluating your meeting skills and setting personal goals 

Taking effective notes during in-person and online meetings 

  • Identifying reasons for note-taking in meetings
  • Employing effective note-taking habits 

Actively participating in in-person and online meetings 

  • Analysing common barriers to participation 
  • Using strategies to positively engage in discussions 

Planning and structuring your contributions for in-person and online meetings 

  • Preparing for meetings 
  • Structuring your contributions 

Presenting ideas with impact in in-person and online meetings 

  • Making an impact with verbal communication 
  • Project an engaging and confident presence with non-verbal communication 

Building and maintaining rapport in in-person and online meetings 

  • Identifying techniques for building rapport 
  • Connecting with others during meetings 

Contribute to decision-making in in-person and online meetings 

  • Following a decision-making meeting process 
  • Participating in decision-making discussions

Meeting skills mini-clinic 

  • Analysing meeting scenarios 
  • Setting goals and action planning to strengthen your meeting skills at work 

Who should attend?

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability.

  • Establishing level course: build strong foundations
  • No experience needed
  • Minimum CEFR Upper-intermediate (B2) level English 

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2023/2024
7-8 March 2024    
Face-to-face Public training dates 2024/2025
1-2 August 2024    
  • Length: 14 hours
  • Workshop fee: S$900.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre