Can your teams deliver dynamic training sessions that engage participants? Do they know how to best respond to participants’ needs and achieve measurable learning outcomes?

Let us share our 35+ years of training experience with your teams. They will be able to plan, deliver and review interactive, engaging training sessions that meet the needs of your target audiences, closing skills gaps and resulting in improved performance. Your organisation will earn a reputation for professional training that drives skills development and improves performance. 


  • Deliver well-structured, clear, training sessions that capture and maintain participants' attention
  • Deliver interactive training sessions that engage participants and facilitate learning
  • Ensure learning results in improved performance, through relevant, targeted, training sessions, assessment and feedback


  • Participants will confidently deliver engaging training sessions that close skills gaps and achieve learning objectives
  • Course participants will achieve their learning aims, and be motivated to continue learning, increasing performance
  • Your organisation will benefit from results-driven training that boosts skills development, resulting in enhanced productivity, performance, staff engagement and brand image

Workshop outline

Training essentials

  • The features of a successful workshop 
  • What a trainer needs 
  • Evaluating your training skills

Workshop structure 

  • Three workshop structures 
  • Beginning a workshop 
  • Closing a workshop

Interactive delivery 

  • Interactive learning and methods 
  • Debriefing activities 
  • Time management

Participant-led content 

  • The benefits of participant-led content 
  • Asking questions
  • Managing discussions 

Giving instructions 

  • Sequencing instructions 
  • Demonstrating activities
  • Making instructions clear 

Giving feedback 

  • The purpose of feedback 
  • Giving constructive feedback
  • Involving the person 

Managing people 

  • Identifying behaviour patterns 
  • Grouping and re-grouping
  • When people disagree 

Training mini-clinic

  • Delivering effective training
  • Evaluating your performance
  • Setting goals and action planning

Who should attend?

  • Establishing level course: Build strong foundations
  • Experience: None needed
  • Minimum CEFR Upper-intermediate (B2) level English 

The Common European Framework of Reference for Languages (CEFR) is an international standard for describing language ability. Track your progress

Why choose us?

Find out why you should choose us and how we deliver our workshops face-to-face or online

Full-day workshop schedule

Face-to-face Public training dates 2023/2024
4-6 March 2024    
Face-to-face Public training dates 2024/2025
29-31 May 28-30 August 27-29 November 2024
24-26 March 2025    
  • Length: 21 hours
  • Workshop fee: S$1,650.00 (subject to prevailing GST)
  • Venue: Toa Payoh Centre